ICVERIFY® for DOS® Program Errors

ADD NEW RECORD (Y/N)
In ACH processing, a customer number has been entered that is not on file. Enter Y to add a new record, N to reenter the customer number.
Back to Top

ALREADY MEMORY RESIDENT
The ICVERIFY command was invoked while the program was already memory resident; no action was taken.
Back to Top

AMOUNT CONFIRMATION (Debit Cards Only)
The system is waiting for the customer to press enter, confirming the transaction amount.
Back to Top

AMOUNT TOO LARGE (Debit Cards Only)
A transaction was entered with an amount greater than the maximum ($1,000,000).
Back to Top

ANY KEY FOR NEXT ENTRY
This message accompanies Approval Code or Reference Number information that you may need to acknowledge. The current screen will remain until you press a key to make your next entry.
Back to Top

ANY KEY TO PRINT RECEIPT
If the system has been set up (in ICSETUP) to print more than one receipt, this message will appear after each receipt, to allow the operator to tear off each receipt before another one is printed.
Back to Top

APPROVED: + {Approval Code Number} + [REF# X1234567]
The transaction has received approval, with the displayed Approval Code (plus, in some cases, a reference number).
Back to Top

APPROVED: UNDER FLOOR LIMIT #
No dialup is necessary; amount is under the floor limit.
Back to Top

BATCH DEBIT ENTRIES NOT ALLOWED
You have attempted to enter a Debit Card transaction while in Batch Mode. Debit Cards cannot be processed in Batch Mode.
Back to Top

BATCH MODE
This message is displayed on each screen of the ICVERIFY software while in Batch Mode. Batch Mode is selected/de-selected using the 'SELECT BATCH MODE' selection from the Batch Entry menu.
Back to Top

BATCH MODE (NOTHING PENDING)
This is displayed on each screen while the ICVERIFY product is in Batch Mode and there are no outstanding batch transactions.
Back to Top

BUSY
The phone number the modem is dialing is busy.
Back to Top

CALL NOT COMPLETED! RETRY? (Y/N)
The dialup failed to connect within the Wait Time specified in ICSETUP/HARDWARE. Enter 'Y' if you wish to retry the call, or 'N' to abort the transaction.
Back to Top

CALLING...
The modem is dialing the Card Processor.
Back to Top

CANCEL REQUEST (Y/N)
In Multi-user processing, this message is issued to the Substation if ESC is pressed before a transaction is completed.
Back to Top

CANNOT EXECUTE + [PROGRAM NAME] (DOS MESSAGE)
DOS has not located enough available memory in attempting to load the ICVERIFY software.
Back to Top

CARD EXPIRED
The Expiration Date entered is earlier than the current System Date.
Back to Top

CLEAR ALL ENTRIES? (Y/N)
This message appears as soon as 'EDIT BATCH FILE' is selected. Type 'Y' to clear all entries in the current batch or 'N' to edit the batch.
Back to Top

CLEAR BATCH FILE? (Y/N)
This message appears after a batch has been successfully transmitted. Type 'Y' to clear the Batch File or 'N' to leave it as it is for future use.
Back to Top

COM ERROR
A Communications Error message indicates an invalid communications parameter or setting in the modem operation. One of the following messages may also appear:

1. 'INVALID Port #'
2. 'INVALID Baud'
3. 'INVALID Parity'
4. 'INVALID Stop Bits'
5. 'INVALID Data Bits'
6. 'INVALID Buffer'
7. 'INVALID Open'
8. 'INVALID String'
9. 'INVALID UART'
10. 'INVALID Never Opened'
11. 'INVALID ERROR:' {Error Number}

CONNECTED: VERIFYING...
The modem has connected successfully to the Card Processor; transaction processing is taking place.
Back to Top

CONTACT SOFTWARE PROVIDER: INCORRECT VERSION OF ICVERIFY FOR NOVELL
An attempt has been made to run the single-user ICVERIFY software in multi-user mode.
Back to Top

CORRUPTED TRANSACTION FILE
The program has encountered inconsistencies that have been found in the transaction file.
Back to Top

CUSTOMER CANCEL
The customer has pressed the 'CANCEL' key on the PIN Pad.
Back to Top

DELETE(D) EXIT(X) OR EDIT? (Y/N) TRANSACTION EDITING
Press 'D' if you want to delete the transaction, 'Y' if you want to edit it, 'N' if you want to edit it or leave it as it is, or 'X' to exit Edit Mode.
Back to Top

DELETED (TRANSACTION BATCH EDIT)
After you instruct the program to delete a transaction, this message indicates that the transaction has been deleted.
Back to Top

DISK SWAP ERROR
The ICSETUP:POPUP screen has a 'Y' indicating that 'DISK SWAPPING' is desired. The ICVERIFY software has encountered an error trying to set up Disk Swapping.
Back to Top

DUPLICATE! ESC=VOID, Y=FORCE, N=ACCEPT
The processing company has detected a possible duplicate transaction. Enter 'Y' to process the transaction as an additional transaction, 'ESC' to ignore the transaction, or N to re-process the original transaction.
Back to Top

EDIT MODE
This message is displayed on each screen while the ICVERIFY software is in Edit Mode.
Back to Top

ENTER MATCHING VALUE OR HIT TAB TO START SEARCH
While editing transactions, to page through all unsettled transactions, simply press the TAB key at this prompt. To select one or more transactions by matching a value in any of the fields, enter the value(s), and then press the TAB key.
Back to Top

ENTER PASSWORD
A password has been set up for the selection you have chosen. Enter the password to continue, or press ESC.
Back to Top

ERROR {error number} RELEASING MEMORY. TRY AGAIN LATER.
The ICVERIFY software has encountered an error in attempting to deactivate as a 'POPUP' program. Wait a few minutes and try again.
Back to Top

F10 TO POP DOWN OR ANY KEY FOR NEXT ENTRY, R:REPRINT RECEIPT
This message appears if you are in POPUP mode to indicate that a transaction is completed.
Back to Top

FILE BUSY! RETRYING, ESC TO STOP (Novell network error)
A file needed by the ICVERIFY software is in use. The program will continue to retry until you press ESC.
Back to Top

FILE MISSING OR EMPTY + [FILE NAME]
The program control file [FILE NAME] is not present.
Back to Top

FILE OPEN ERROR + [message]
Message may be one of the following:

• Disk is Full Invalid Path [check ICSETUP]
• Directory Full Bad Filename [invalid character]
• Access Denied Path Not Found Disk Not Ready [Floppy Disk or Hard Disk error, or network setup problem.]

HIT ANY KEY TO CONTINUE, ESC TO END
When a report is being printed to the screen, this message appears at the end of each page. It indicates that the page has completed printing. Press ESC to return to the menu, or any other key to continue the report.
Back to Top

HIT ANY KEY TO RETURN TO MENU
This message appears at the end of a report that is being printed to the screen. It indicates that the report has completed printing. Press any key to return to the menu.
Back to Top

ICVERIFY IS NOW MEMORY RESIDENT: ALT-V TO ACTIVATE/DEACTIVATE
The ICVERIFY software has now been loaded into memory as a 'POPUP' program in single-user mode. Press ALT-V to activate the program; when the program is operating, press ALT-V to return to the previous program.
Back to Top

ICVERIFY /U TO CANCEL
The ICVERIFY software has now been activated. To stop the program, type ICVERIFY /U and press enter.
Back to Top

INVALID ACCOUNT NUMBER
CHECKFREE message: The Account number you have entered is not a valid CHECKFREE Account number.
Back to Top

INVALID CARD #
The card number you have entered did not pass the test for Valid Card Number (number was probably mistyped). Check the number and correct your entry. OR, the card that was passed through the Card Reader is not an acceptable card for this type of transaction on your system.
Back to Top

INVALID CHARACTER
You have typed a character that is not valid in the current field (e.g., an alphabetic character in a numeric field).
Back to Top

INVALID DATE
Your entry is not a valid date.
Back to Top

INVALID REQUEST
A request has been sent in that is not a valid transaction type.
Back to Top

INVALID SUBSTATION
ICVERIFY /S has been entered with a Substation ID not allowed licensed on the system.
Back to Top

IS THIS A NEW VERSION? (Y/N)
The program files have been altered or damaged. If a new version has just been installed, answer Y. Otherwise, call the ICVERIFY Administrator or programmer for assistance.
Back to Top

LRC ERROR
A Communications LRC error has occurred (the system will retry).
Back to Top

NO EMS MEMORY. USING DOS MEMORY
The ICSETUP:POPUP screen has a 'Y' indicating that 'EMS MEMORY' use is desired; however, the ICVERIFY software has failed to find EMS on the system. The software will proceed using DOS memory.
Back to Top

NO CARRIER
The communications line has dropped. Retry the transmission.
Back to Top

NO DIALTONE
The modem did not receive a dialtone when attempting to dial. Check the phone connection.
Back to Top

NO RESPONSE FROM MASTER STATION. CANCEL? (Y/N) (Multiuser processing)
This message is issued at the Substation when it has timed out waiting for a response from the Master station (about 2 minutes waiting time is allotted).
Back to Top

NO TRANSACTIONS ON FILE!
There are no transactions on file for the report you have selected.
Back to Top

NOT APPROVED + [message]
The transaction has not been approved.
Back to Top

NOT APPROVED - TIME OUT
The transaction has not been approved due to a Time Out on the call. Press ENTER to try again.
Back to Top

NOTHING TO EDIT (Edit Batch File)
There are no transactions in the current Input Batch File.
Back to Top

NOTHING PENDING (Installments)
There are no pending Installment transactions.
Back to Top

PARTIALLY TRANSMITTED BATCH! NO ADDITIONAL ENTRIES
The current Input Batch File was partially transmitted (due to a system failure or some other reason). Transmission should be performed again. No additional transactions may be entered until transmission is completed.
Back to Top

PINPAD MISSING OR NOT WORKING (Debit Card):
The ICVERIFY software has not found a working PIN Pad at the PIN Pad Port indicated in ICSETUP:POPUP. The PIN Pad or PIN Pad Port must be corrected before proceeding with Debit Card entry.
Back to Top

PINPAD MISSING OR NOT WORKING; USE PINPAD? (Y/N)
The ICVERIFY software has not found a working PIN Pad at the PIN Pad Port indicated in ICSETUP:POPUP. If you wish, you can press 'Y' to select manual card number entry. Otherwise, the PIN Pad or PIN Pad Port must be corrected before proceeding.
Back to Top

PINPAD ERROR
A PIN Pad Error message indicates an invalid parameter or setting in the operation of the PIN Pad, the Track 3 reader, or the Signature pad. One of the following messages may also appear:

1. 'INVALID Port #'
2. 'INVALID Baud'
3. 'INVALID Parity'
4. 'INVALID Stop Bits'
5. 'INVALID Data Bits'
6. 'INVALID Buffer'
7. 'INVALID Open'
8. 'INVALID String'
9. 'INVALID UART'
10. 'INVALID Never Opened'
11. 'INVALID ERROR:' {Error Number}

PORT {Port I.D.} 'SETUP INVALID'
The modem and/or PIN Pad port indicated in ICSETUP is not a valid port on your computer system.
Back to Top

PREVIOUS BATCH NOT COMPLETE! CONTINUE? (Y/N)
The previous batch was not completed. Enter 'Y' to continue, or 'N' to abort.
Back to Top

PRINTER ERROR! RETRY? (Y/N)
Make sure the printer is properly connected to the computer, power is on, and printer is 'ON-LINE'.
Back to Top

PROCESSING: {Transaction Number}
This message appears during a Batch Transmission or Settlement. Each Transaction Number appears as it is being processed, along with the corresponding Approval Code and/or Reference Number.
Back to Top

PROGRAM EXCEPTION DETECTED
{Error Number} A program error other than those explained in this list has occurred.
Back to Top

REPORT COMPLETE HIT ANY KEY OR ESC TO STOP
When a settlement report has been printed, this message appears to indicate that the report has finished indicates that the page has completed printing. To process the settlement, press any key except ESC. To return to the menu, press ESC.
Back to Top

REQUEST TRANSMITTED
(Multiuser processing) This message is issued at the Substation, when the Master station has started to process a request.
Back to Top

RESPONSE:
{Approval Code or other message} During Batch Transmission, each transaction number is displayed while it is being transmitted, followed by the above message.
Back to Top

SIGNATURE COMPLETE? (Y/N)
During Signature Capture, the operator enters 'Y' when the customer is finished signing the Signature pad.
Back to Top

SYSTEM DATE WAS NOT SET!
The current Operating System date is invalid. Set the system date to the correct date and restart the ICVERIFY software.
Back to Top

TIME OUT ...
Modem has failed to connect to processor or processor has not responded before time set in Hardware setup ('Wait time for connect'). Additional reason may be given.

• MODEM NOT RESPONDING: incorrect port invalid modem string incorrect phone number
• NO DIALTONE: phone line not connected or plugged in to wrong port on modem.
• BUSY: last dial attempt gave busy signal, may also be caused by internal PBS or invalid phone number.
• ESCAPE: operator hit ESC key during processing.

TOO MANY RETRYS
Attempts to activate the ICVERIFY software while receiving the error 'DOS BUSY RETRYING' have exceeded 10. Try the Activate command again, or see your ICVERIFY Administrator.
Back to Top

TOO SHORT
The entry you have made is shorter than the minimum length.
Back to Top

TRANSACTION NOT FOUND
The VOID transaction you have entered was not found in the Current file. If the transaction was already settled, a CREDIT entry is required.
Back to Top

WAITING FOR CARDSLIDE
The program is waiting for the card to be passed through the Card Reader. You may press ESC if you wish to cancel the transaction.
Back to Top

WAITING FOR PIN
The program is waiting for the customer to enter the PIN on the PIN Pad. You may press ESC if you wish to cancel the transaction.
Back to Top

WAITING FOR AMOUNT CONFIRMATION
The program is waiting for the customer to confirm the transaction balance (using the PIN Pad). You may press ESC if you wish to cancel the transaction.
Back to Top

WAITING FOR ANSWER
The modem is waiting for an answer at the Card Processor number. You may press ESC if you wish to cancel the transaction.
Back to Top

WAITING FOR CALL
("Hub" processing) The Hub station is waiting for a call.
Back to Top

WAITING FOR NETWORK RESPONSE
Part of the communication procedure when dialing the Host. The ICVERIFY software is waiting for the Card Processor to respond.
Back to Top

WAITING FOR TRANSACTIONS
ICVERIFY is working in multiuser mode (non-memory resident); no transactions are currently being processed.
Back to Top

Back to ICVERIFY Errors